Customers have any problems with your services, and it can be challenging to troubleshoot and resolve those issues on their own.
Wouldn’t it be great if you got a tool that could solve your customer’s problems even with screen sharing?
Here is the Median.
Hey there, TP Staff is here; we disclose Median – the one-click screen share tool that easily resolves customer issues.
What is Median?
Median is a customer management tool that helps you resolve customer issues with screen sharing.
You can provide high-quality customer support to your non-tech-savvy customers with ease.
You can use Median instead of Upscope.
It would be best for sales and support teams who want a fast and efficient way to resolve their customer’s problems.
Median allows you to integrate screen sharing into your website, apps, portal, and favorite chat tools.
It helps you reduce ticket time and provide fast customer support with one click.
Features of Median
Use Median and reduce support time up to 82% in minutes which helps you to increase customer satisfaction.
Let’s have a look at the features of the Median below;
Ultimate Support Tool
In Median, you can watch real-time user screens and understand their problem.
You can solve customer issues such as that to prevent further problem asking.
You can access customers’ screens and resolve their issues right with your mouse button. It will save tons of time for support tickets, and you don’t have to worry about further asking.
Importantly, Median allows you to integrate 12 chat tools you have already worked with.
CoBrowsing
Median allows you to take control with three Cobrowsing screen sharing. Let’s have a look;
Silent Screen Share: With Median’s Silent Screen Share feature, you can provide CoBrowsing, marketing, sales, and support to people who can join a customer’s session.
Educational Screen Share: Sales and support agents can join a user’s browsing session using its educational tools.
You can put your mouse on customers’ screen highlight or draw on their page to help ideally.
Full Control Screen Share: Median allows you to use their full control feature, and your sales and support agents can take complete control of your customer’s screen.
Don’t worry; permission is required.
Fastest Support
An image is 60,000 times faster than text explains something.
If you want to understand your customers much faster and better, then you need such a support system that will give you and your customer a seamless support experience.
Median allows you to save time and provide an incredible customer support experience in real time.
Median Pricing Plans
Use Median and provide professional support to your customers and increase customer satisfaction with ease.
Median comes with three pricing plans;
Basic, Business, and Pro.
Basic Plan $50/mo:
- 2 Concurrent Agents
- 1-Click Start
- Remote Control
- Phone Mode
- Privacy Controls
- Granular Permission
- Online Visitor List
- Google Single Sign-On
Business Plan $75/mo:
- 5 Concurrent Agents
- Everything Basic Plan Features
- Reporting API (White Label Customers)
Pro Plan $150/mo:
- 10 Concurrent Agents
- Everything Business Plan Features
Or, Get Median Appsumo Lifetime Deal only for $59.00.
Median Appsumo Lifetime Deal [$59]
With Median, you can provide professional customer support with screen share.
You can take complete control of your customer’s screen or standard sharing.
GET A LIFETIME DEAL ONLY FOR $59.00 INSTEAD OF $900.00
- Lifetime access to Median Pro Plan
- Everything Pro Plan Features
- Five concurrent agents
- Unlimited websites
✅ Enjoy 10% OFF Median Appsumo Lifetime Deal
Follow the instructions below to get an extra 10% OFF the Median Appsumo Lifetime Deal of $59.00.
- Click here to go to the “Median Appsumo Lifetime Deal” page.
- Wait till the Discount Popup appears.
- Enter your Email Address.
- Click to “UNLOCK MY 10%.”
- Check your email inbox and claim an extra 10% OFF.
- Only applicable for the first purchase.
Hey, Wait! Do you want 10% OFF on every purchase?
Good News! Become an Appsumo Plus member and get 10% OFF every purchase.
Conclusion
We hope you enjoyed our blog about Median. It allows you to serve your customer up to the mark support with high-quality screen sharing.
Use Median and convert your customers into loyal fans.
Note: Most deals are out of stock within a week of coming to Appsumo. So take it now if you need it. Also, check the amazing deal of Pensil.in amazing tool.
